F.A.C.E. IATRIKI IKE – PRIVATE CLINIC, trading as F.A.C.E. IATRIKI IKE (hereinafter the “Company”), fully recognizes the necessity of ensuring the confidentiality and security of the personal data of users of this website (hereinafter the “Website”) and therefore takes all necessary measures to achieve these objectives.
This Privacy Policy, which forms an integral part of the Website’s Terms of Use, clearly describes the types of personal data of visitors/users that may be collected by the Company when accessing the Website.
In particular, it outlines the ways in which users’ personal data may be used, processed, stored, and the purposes for which this is done, always in compliance with applicable personal data protection legislation, and especially with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Law 4624/2019. If any user does not agree with these terms, they must refrain from filling in the relevant requested fields related to their entry and communication with the Company, and instead use alternative methods of communication with the Company’s representatives. This Privacy Policy does not cover the relationship between Website users and any services not under the control or ownership of the Company.
USER PERSONAL DATA
A visitor/user may browse the Website, which is operated by the Company, without disclosing their identity or providing any personal data. In specific sections of the Website, users may, if they so wish, provide their personal data in order to:
Contact the Company by completing the relevant Contact Form.
Schedule a service appointment by filling out the “Book Appointment” form.
Subscribe to the Company’s newsletter by entering their email address to receive news and updates.
The Company may lawfully collect the following categories of personal data from users:
Contact Form: Full name (mandatory), telephone (mandatory), email (mandatory), and any additional data the user includes in their message.
Book Appointment Form: Full name, email, contact number, and any additional information provided in the message field.
Newsletter Subscription: Email address to receive updates, offers, and news.
Account Registration/Login: Users may create a personal account using email and password or via their Facebook/Google account. For scheduling appointments, users must provide full name (mandatory), contact number (mandatory), date of birth (mandatory), indicate whether they are a new or existing patient (mandatory), and possibly payment information (debit/credit card details) when paying electronically for selected services. Available payment options include:
Credit/Debit Card
Cash Payment at the Clinic
Bank Transfer
The Company also uses Google Analytics to collect additional information regarding user behavior within the Website (e.g., time spent, use of certain features). However, this information does not constitute personal data under applicable data protection law.
USE OF PERSONAL DATA
The Company is responsible for protecting the personal data it collects via the Website and for ensuring that all staff are informed of this Privacy Policy.
The Company guarantees that all its personnel and members/partners will strictly comply with this Privacy Policy and with applicable data protection legislation.
Specifically, the Company maintains a record of users’ personal data in accordance with the GDPR (EU 2016/679) and Law 4624/2019. Data entered into the Company’s records are provided by the user (Data Subject) with their explicit consent upon completing the relevant Website forms.
The submission of personal data by users is voluntary. The personal data collected are used solely to identify users, communicate with them, schedule medical appointments, or send newsletters. The Company does not process, disclose, or transfer lawfully collected personal data in any other way or for any other purpose.
USER RIGHTS
Providing the above data is optional and required only if the user wishes to communicate with the Company, subscribe to newsletters, or schedule an appointment. Refusal to provide data and/or consent prevents the Company from collecting and processing such data for the stated purposes.
Users retain the right to:
a) receive a written response regarding whether their personal data is or has been processed,
b) be informed clearly and promptly about their data, its origin, purposes of processing, recipients, the progress of processing, and the logic of automated processing,
c) request the correction, deletion, or blocking of data processed unlawfully or inaccurately, and request notification of such actions to third parties (where not impossible or disproportionate),
d) withdraw consent at any time,
e) object at any time to the processing of their data, request restrictions, and know the identity of the data controller and any representatives,
f) file a complaint with the competent supervisory authority in cases of unlawful processing,
g) request the portability of their personal data, as provided by GDPR (EU) 2016/679.
DATA SHARING
Η Εταιρεία δεν εμπορεύεται, μοιράζεται, κοινοποιεί, διαβιβάζει ή διανέμει, με οποιονδήποτε τρόπο τα προσωπικά δεδομένα των χρηστών σε τρίτα μέρη εκτός της Εταιρείας. Διαβίβαση προσωπικών δεδομένων σε τρίτους επιτρέπεται κατ’ εξαίρεση μόνο όταν επιβάλλεται από το νόμο ή κατόπιν δικαστικής ή εισαγγελικής εντολής.
DATA RETENTION
The Company does not sell, share, disclose, transfer, or distribute users’ personal data to third parties outside the Company. Data transfers to third parties are permitted only exceptionally when required by law or by court/prosecutorial order.
OPT-OUT PROCEDURE
Users may request the deletion of all data held about them by contacting the Company via email at [email protected].
Users may also opt out of Google Cookies data collection by adjusting their personal settings in Google’s Ads Settings.
CHANGES
This Privacy Policy may be updated periodically. Any changes will be posted on this Website.
CONTACT INFORMATION
Data Controller: F.A.C.E. IATRIKI IKE – PRIVATE CLINIC
Contacts: Christos Krasadakis, Diamantis Mpournakis
For questions, requests, data updates, or withdrawal of consent, please contact the Company at:
[email protected]
+30 210 7254526
